Returns & Exchanges
We want you to be fully satisfied with your gear; if your Cycology items don't fit or meet your expectations, you can return them within 90 days of purchase for a full refund or exchange. All returned products must be in original condition, unworn, and with all tags still attached to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and include the generated return slip inside the parcel to help our team identify your order.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location or post office.
- 4.Refund Processing
Once our warehouse receives and inspects your gear, we will process your refund or ship your exchange item within 5-7 business days.